Our prices are changing – March 2021

Posted on March 3, 2021

Dear Customers,

Our prices are changing (March 2021).

Since leaving the European Union we have noticed some changes in our industry; some ingredients are harder to acquire, suppliers are frequently out of stock of some ingredients, and the prices of some ingredients have increased substantially.

While also dealing with the ongoing disruption caused by the pandemic, it is with regret that in order to maintain the quality of our services, we see no alternative but to increase our prices in response to these challenging times.

In spite of these increases, we will always try to provide the best value and prices possible for our beloved community.

The Fish & Chip menu prices have already changed, and has been updated on our menu page. The Chinese food menu prices will update some time next week. The Chinese menu with updated prices can now be found on the menu page. Please feel free to pick up a new menu on your next visit.

As always, we thank you for your support and understanding, and hope you are all doing well during what is hopefully the final stretch of the pandemic. We hope you see you in our store again soon.

Regards,

Fortunes Place.

Customer Queuing

Posted on November 14, 2020

Dear Customers,

In recent weeks we have received complaints regarding customers skipping the queue for customers waiting to be served.

In the interest of fairness, we ask that ALL customers join the queue upon arrival regardless of whether you are ordering-in or coming to collect an order.

The vast majority of our takeaway orders are now collections, and by skipping the queue, customers are unfairly jumping ahead of others who had arrived before them waiting to collect their order.

We at Fortunes Place are doing all that we can to ensure the queue moves quickly and that telephone orders are ready for your arrival.

So please, respect your fellow customers and join the queue when you arrive. We thank you for your patience and co-operation.

Regards,

Fortunes Place.